Store | Date | Name | Model | Color | Complaint | Response | Notes |
012 | 04/29/25 | James Bacon | Raindance | DW | Corrosion | Corp Approve | Fan 2 of 2 Rust. Living on Intercoastal Waterway, 2nd floor condo. Customer has pictures if needed. |
012 | 04/29/25 | James Bacon | Raindance | DW | Corrosion | Corp Approve | Fan 1 of 2 Rust. Living on Intercoastal Waterway, 2nd floor condo. Customer has pictures if needed. |
067D | 04/29/25 | Matthew Chung | Tiara | ORB | Bearings/Froze | Dealer Approve | 0 |
067D | 04/29/25 | Roy Vandergrift | Raindance | BS | Bearings/Froze | Dealer Approve | Fan 2 of 2 |
067D | 04/29/25 | Roy Vandergrift | Raindance | BS | Bearings/Froze | Dealer Approve | Fan 1 of 2 |
017 | 04/29/25 | Jody Mills | Dixie | PW | Dead | Corp Approve | Doesn't turn, hums only |
042 | 04/22/25 | Dora Foster | Renaissance | AB | Dead | Corp Approve | 0 |
003 | 04/22/25 | Keith Sandler | Vogue Plus | ORB | Dead | Corp Approve | 0 |
024 | 04/22/25 | William Hulligan | Tiara | SS | Dead | Corp Approve | Stopped working. Tested. Tried new KD Cup. No power. |
131 | 04/18/25 | Carolyn Harrison | Raindance | ORB | Dead | Corp Approve | TESTED ON BENCH MOTOR DEAD BURNT WINDING |
031 | 04/15/25 | Jaryn Trago | Palm Breeze II | SS | Hum | Corp Approve | Loud humming, inconsistent speed, bad motor (per electrician) |
014 | 04/08/25 | Mary Montgomery | Atlantis | AZ | Dead | Corp Approve | 0 |
003 | 04/08/25 | Deborah Prine | Reveal | PW | Dead | Corp Approve | 0 |
014 | 03/25/25 | Debbie Jorgensen | Saturn | SS | Hum | Corp Approve | Loud hum and rattle all speeds, medium is worst |
003 | 03/25/25 | Michael LeBlond | Optum | BN-1 | Dead | Corp Approve | Not responding, tried new receiver |
042 | 03/25/25 | Richard Thomas | Palm Bay | AB | Dead | Corp Approve | Made some noise then a bang |
067D | 03/18/25 | Randy Basinger | Tiara | ORB | Bearings/Froze | Dealer Approve | 0 |
014 | 03/18/25 | Ashley Couras | Centurion | ORB | Dead | Corp Approve | 0 |
024 | 03/04/25 | Patricia Fiore | Quantum | PW | Dead | Corp Approve | 2 of 2. Hums and reverse does not work. |
024 | 03/03/25 | Patricia Fiore | Quantum | PW | Bearings/Froze | Corp Approve | 1 of 2. Really loud noise. |
012 | 02/28/25 | Kimberly Quinn | Evolution 72 | ORB | Bearings/Froze | Corp Approve | Noisy, tried new receiver, took apart, put back together. Makes noise when spin blades manually. |
012 | 02/27/25 | Douglas Durrance | Tiara | ORB | Dead | Corp Approve | Fan stopped, sparks out of motor. Bad Windings |
020 | 02/28/25 | Victor Williams | Riviera | CS | Dead | Corp Approve | Bench tested by Ed. Replaced KD cup and fan just hums. Rec replace fan |
003 | 02/25/25 | Bari Gulsby | Vogue | PW | Dead | Corp Approve | 0 |
017 | 02/25/25 | Robert Edenhofer | Tiara | AB | Bearings/Froze | Corp Approve | 0 |
004 | 02/18/25 | Joanne Cronauer | Raindance | Pure White | Bearings/Froze | Corp Approve | Bench Tested, Bad Bearings |
010 | 02/18/25 | Lindsay Jacobson | Tiara | SS | Bearings/Froze | Corp Approve | Motor will not turn |
014 | 02/18/25 | Linda Travers | Renaissance | AB | Dead | Corp Approve | Motor sparking and sizzling noise when plugged in. |
070 | 02/11/25 | Jim Lager | Atlantis | TE | Dead | Corp Approve | Power wires OK. Motor wires broken or shorted inside. |
014 | 02/11/25 | Cindy McLane | Futura | ORB | Dead | Corp Approve | Motor sparks and trips breaker. |
004 | 02/07/25 | Frank Taylor | Meridian | AB | Bearings/Froze | Corp Approve | Bench Tested - Bad Bearings |
017 | 02/05/25 | Robert Edenhofer | Tiara | AB | Bearings/Froze | Corp Approve | 0 |
017 | 02/05/25 | Brian Cobb | Horizon | SS | Dead | Corp Approve | Need to start by hand. Replaced PC Rev module. Replaced capacitor. Still won't start. |
003 | 02/04/25 | Susan Lawrence | Venetian | ORB | Bearings/Froze | Corp Approve | 0 |
070 | 01/28/25 | Mike Baldino | Tiara | PW | Dead | Corp Approve | Sparks coming from motor |
003 | 01/28/25 | Alice Golub | Starfire | BN-1 | Dead | Corp Approve | 0 |
007 | 01/21/25 | Joanne Harr | Moroccan | AZ | Bearings/Froze | Corp Approve | Scraping noise. Verified noise without cup or arms attached. |
110 | 01/21/25 | Johnny Baize | Tiara | PW | Bearings/Froze | Corp Approve | Very loud rubbing sound from motor |
003 | 01/14/25 | Robert Niehan | Futura | SS | Dead | Corp Approve | 0 |
012 | 01/14/25 | Jeff Abbott | Futura | Wine | Dead | Corp Approve | Grinding noise, Burnt odor, sparks, tested in store, bad windings |
110 | 01/14/25 | Santiago Molina | Bimini | ORB | Dead | Corp Approve | 0 |
017 | 01/14/25 | Glenn Martin | Futura | SS | Hum | Corp Approve | 0 |
002 | 01/14/25 | Phil Dey | Tiara | ORB | Dead | Corp Approve | Motor won't turn on or get power, tested with Steve |
016 | 01/14/25 | James Ponstingle | Riviera | PW | Bearings/Froze | Corp Approve | motor racket, leaking oil, confirmed at store |
042 | 01/14/25 | Walt Ostapchuk | Dixie | PW | Bearings/Froze | Corp Approve | Motor making thumping noise - bad motor |
010 | 01/07/25 | Lindsay Jacobson | Tiara | SS | Bearings/Froze | Corp Approve | 0 |
110 | 01/07/25 | Terry Lewington | Atlantis | PW | Hum | Corp Approve | 0 |
008 | 01/07/25 | Melody Mixon | Tiara | ORB | Bearings/Froze | Corp Approve | 0 |
042 | 01/07/25 | Kelly Sorg | Koho | PW | Bearings/Froze | Corp Approve | Shaft shifts after speed one per Van Dixon |